Important Notice: SCRS processes personal information in accordance with applicable Nigerian privacy laws, including the Nigeria Data Protection Act (NDPA), and applies reasonable technical and organisational measures to protect information processed through the SCRS platform.
1. Introduction
SCRS ("Share Certificate Repository System") is a digital platform designed to help companies, CAC Registration Agents, Company Secretaries and authorised users create, manage, store and verify share certificate records digitally.
This Privacy Policy explains what information we collect, why we collect it, how we use it, how long we keep it, and the rights available to you regarding your personal information.
2. Information We Collect
Depending on how you use SCRS, we may collect the following categories of information.
| Information Category | Examples |
|---|---|
| Account Information | Name, email address, phone number, password (encrypted). |
| Company Information | Company name, RC number, registered address, directors, shareholders. |
| Share Certificate Information | Shareholder names, class of shares, allotments, certificate numbers, issue dates. |
| Technical Information | IP address, browser type, device information, operating system, pages visited. |
| Payment Information | Transaction references, payment status and billing information. |
| Communications | Messages submitted through contact forms, support requests and feedback. |
3. How We Use Your Information
SCRS uses information to:
- Create and manage user accounts.
- Generate and manage share certificates.
- Maintain certificate verification records.
- Provide Register of Members functionality.
- Process subscription and certificate payments.
- Send certificate notifications and account emails.
- Improve platform performance and security.
- Respond to customer support enquiries.
- Detect fraudulent or unauthorised activity.
4. Legal Basis for Processing
We process information where necessary to:
- Provide SCRS services requested by users.
- Perform contractual obligations.
- Comply with applicable legal obligations.
- Protect legitimate business interests.
- Where required, process information based on your consent.
5. When We Share Information
SCRS does not sell your personal information.
We may share information only where reasonably necessary with:
- Payment providers (such as Paystack).
- Email delivery providers (such as ZeptoMail).
- Cloud hosting providers.
- Professional advisers where legally required.
- Law enforcement or regulatory authorities where required by law.
SCRS never sells shareholder data or company records to advertisers or third parties for marketing purposes.
6. Data Storage & Security
SCRS applies technical and organisational safeguards to protect information stored on the platform.
Security measures include:
- Encrypted passwords.
- HTTPS secure connections.
- Access controls for authorised users.
- Audit logging for certificate activities.
- Role-based dashboard permissions.
- Secure QR verification records.
- Routine platform monitoring.
Although we implement reasonable security measures, no internet-based platform can guarantee absolute security.
7. How Long We Keep Information
We retain information only for as long as necessary to provide SCRS services, comply with legal obligations, resolve disputes, maintain audit records, or protect the integrity of certificate verification records.
| Information | Retention |
|---|---|
| User Account | While your account remains active or as required by law. |
| Certificate Records | As long as required for verification and corporate record management. |
| Payment Records | As required by financial and tax regulations. |
| Support Requests | Reasonable period for customer service purposes. |
8. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Access your personal information.
- Correct inaccurate information.
- Request deletion of information where applicable.
- Withdraw consent where consent is the legal basis.
- Object to certain processing activities.
- Request restriction of processing in certain circumstances.
Requests may be submitted through SCRS support channels.
9. Cookies & Tracking Technologies
SCRS uses cookies and similar technologies to improve user experience and maintain secure login sessions.
Cookies may be used for:
- User authentication.
- Session management.
- Remembering user preferences.
- Security protection.
- Website analytics.
Users can manage cookie preferences through browser settings, although disabling cookies may affect some SCRS functionality.
10. Payments
Payments for SCRS services may be processed through secure third-party payment providers.
SCRS does not ordinarily store complete payment card information where payments are processed directly through the payment provider.
Payment providers process transactions according to their own privacy policies.
11. Email Communications
SCRS may send emails relating to:
- Account verification.
- Password reset requests.
- Certificate issuance.
- Certificate verification notifications.
- Payment confirmations.
- Security alerts.
- Important platform announcements.
Operational emails are necessary for providing SCRS services.
12. Children's Privacy
SCRS is intended for businesses, corporate professionals, shareholders, directors and authorised users.
SCRS is not intended for children under the age required by applicable law, and we do not knowingly collect information from children through the platform.
13. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements, technology, platform functionality or business operations.
The updated version becomes effective once published on the SCRS website.
14. Contact SCRS
If you have questions about this Privacy Policy, your personal information, or how SCRS processes data, please contact us through the official SCRS website.
SCRS — Share Certificate Repository System
Website: scrs.ng
Portal: portal.scrs.ng
Certificate Verification: verify.scrs.ng
Your Privacy Matters
SCRS is committed to protecting shareholder, company and corporate information through secure digital infrastructure and responsible data processing practices.
Contact SCRS Support